Queensland Emergency Services Mental Health Literacy Project


The Queensland Centre for Mental Health Promotion, Prevention and Early Intervention (QCMHPPEI) identified a need to develop a practical mental health literacy resource for emergency services personnel. 

The Hunter Institute of Mental Health were contracted by QCMHPPEI to conduct the project and consult with, develop and disseminate a mental health literacy product for Queensland Police and Ambulance Services.  

The project was guided by an advisory group that consisted of representatives and delegates from the Institute, QCMHPPEI and Queensland Health, Police and Ambulance Services.    

The resource is targeted towards emergency services;  in particular Police and Ambulance officers who have limited experience and training to support and guide their frontline response to people living with a mental health problem or mental illness.  

The projected included five phases: a literature review; consultation with the sector; project development; production and dissemination and evaluation. 

The resources included fact sheets and posters on:

  • The role of Mental Health Services
  • Mental Health Act 2000
  • Emergency Examination Orders
  • Communication
  • Depression
  • Psychosis
  • Suicide
  • The impact of Natural Disasters